Self-Hosted and on-demand customer support helpdesk software
Systems and service monitoring
Integrated with inbound email via Sendgrid, Mandrill, Mailgun
Full text searchable and SEO optimized to help users answer questions before they contact you.
Support requests come at all times, and Helpy works on all devices out of the box so you can delight customers with prompt answers, from anywhere and at any time!
Customers and Agents can both answer questions in a publicly accessible forum, and vote both threads and replies up or down accordingly.