Support

Support all of your open-source applications with one SLA

  • 30 Minute Response Time Our support team will reach out to you within 30 minutes of you contacting our team.
  • Support Any Time You Need It (24/7) Regardless of your time zone or location, our team of dedicated support professionals can always assist you.
  • Quick Resolution Guaranteed On average our team of experts will be able to solve any problem you have ithin 48 hours.
Support
Features
  • Helpdesk ticketing: Manage customer support requests and tickets with a centralized helpdesk system.
  • Multi-channel support: Provide support through email, live chat, social media, and more.
  • Knowledge base: Create and maintain a knowledge base for self-service support and documentation.
  • Customization: Customize the helpdesk interface, workflows, and notifications to fit your support process.
Features