While open source software is today’s preferred choice of the majority of organizations, it can present challenges that are difficult to address without a formalized support system.

Open source is typically characterized by input from a broad community of developers, and while it is possible to find answers to problems that users experience with the applications, many IT managers find that they need to be able to turn to a reliable, authoritative source for addressing these problems.

While Hossted Support automatically provides users with  support during product installation and configuration, it has recognized the need for full, comprehensive support services for the applications themselves.

The Hossted team’s deep experience in the open source world has enabled us to develop substantial networking alliances with application developers and engineers, enabling us to quickly match the application with the right resources to service it.

Whether you need assistance with application procedures, usage or operation errors, we will identify the  Support Provider most suited to servicing the application, selecting from our list of longstanding partners such as  Rocket.Chat, IBM, Suse, Rancher and more.

Hossted’s Application Support programs mean that, as an IT manager, you will never again have to navigate the challenges and complexities of open source software alone. 

On joining the Application Support program, Hossted assigns the client a Support Provider from its network that will provide support services to the client for the particular application requested.