Premium Support
Premium applicative Support for open-source software applications: Gain access to high-quality and cost-effective support for all your open-source applications. Hossted offers support options for on-premises, private, and public cloud environments. With our premium support, you never have to worry about troubleshooting, debugging, or any other issue with your open-source applications as we are always there for you 24/7.
If you have any issues we’re here to help. Our team will identify and isolate the cause of any issues. Whether you need assistance interpreting traces and dumps for installation or code-related problems, we’ve got your back.
Guidance on how to leverage and tailor open source applications in alignment with ongoing requirements.
Regardless of time zone or location, our team of dedicated support professionals is always available to assist you. We will ensure that you always have the support that you need.
Hossted supports more open-source applications than any other provider. With Hossted, you can extend your support plan to any open-source software you use.
Premium Support
Hossted offers premium applicative support for all open-source software. With Hossted, you can access top-notch and budget-friendly support for any open source application. With Hossted, you will never walk alone as we are your go-to resource when you need help.
If you have any issues we’re here to help. Our team will identify and isolate the cause of any issues. Whether you need assistance interpreting traces and dumps for installation or code-related problems, we’ve got your back.
Regardless of time zone or location, our team of dedicated support professionals is always available to assist you. We will ensure that you always have the support that you need.
At Hossted, we understand that each business has different needs. In order to accomodate enterprises of all shapes and sizes, we offer tiered support plans, ensuring you get the perfect plan.
Each support plan comes with a dedicated account manager to ensure the optimal handing of all of your Open-Source Software needs.
With Hossted’s CLI and Dashboard, you can easily manage any open-source application. From setting up your custom domain to monitoring your application instance, our tool provides you with complete control.
Enabling your company to continue utilizing Open-Source software that has reached the end of its life. At Hossted, we can assist you with:
- Patching & Security Updates
- Troubleshooting
- Usage & Adaptation Assistance
- Version Migration Assistance
Severity Definitions:
- Severity 1 (S1): Critical — No production service or software outages with no functionality available to users.
- Severity 2 (S2): High — Lost functionality exists for a subset of users, and no workaround exists.
- Severity 3 (S3): Medium — Reduced functionality or usability issue. Acceptable workarounds exist.
- Severity 4(S4): Low — Questions about usage or requests for enhancements.