Last updated: July 6, 2023
We collect personal data when you use our services. This includes some of your use of our services as well as your interactions with us.
No matter what, we do not sell your data but solely use it for the service, and continuous improvement.
Who Are We?
Hossted Inc. is a USA limited company. We operate the Hossted service to provide you with the ability to quickly deploy applications and scale servers.
Are You Obligated To Provide Us With Personal Data?
No. You are under no legal obligation to provide us with any personal data. However, without providing us with personal data, we may not be able to provide you with our services or any portion thereof.
How Do We Collect Personal Data?
We collect data solely based on your use of our services; meaning by the way you browse and use our service, and the information you fill when engaging with our website and forms and by contacting us
What Personal Data Is Retained About You?
We retain your contact data, billing data, email, industry and the contents of your support tickets and content forms.
This data may be identifying or non-identifiable.
What Non-Personal Data Is Retained About You?
We retain some non-personally identifiable data, however we do not log the usage on your server.
When you use our service, we retain your activity on the service, and other information we may receive from you, provided that you were notified explicitly on such collection or retention. We retain technical data relating to your browsing such as browser type, extensions, definitions, viewed pages, your use of the service and technical data we receive.
Do We Process Your Personal Data?
We will use the retained data about you to provide you with the services and to improve them.
We may send you updates and newsletters via email or text messages with promotional materials and advertisements, unless you notify that you withdraw your consent to such message, and all in accordance with section 30A to the Telecommunication Act (Bezeq and Communications), 1982. Your registration to the website also means your consent to receive marketing calls according to section 16B to the Consumer Protection Act, 1981.
You may notify on your refusal from any future material according to this section.
A Cookie is a small file stored on your computer which is used in interaction between your computer and our servers (or third party servers). Cookies may sometimes be used to identify you. We use both first party and third party cookies. Your consent to use the services means you consent for our use of both types of cookies.
Who has Access to Your Data?
We provide access to your data, solely to our employees and contractors, that are under strict confidentiality obligations. Our employees and contractors’ use of your Personal Data is monitored.
When we provide information to third parties who provide us a portion of the services, they are also under an obligation to keep information confidential.
Which third parties do we use to process the Personal Data?
We use Hotjar, Mixpanel and Google Analytics to monitor our user behavior in the service.
Each of these services is bound to us to protect your data under terms that are adherent to Israeli Data Protection Laws.
Your Personal Data Rights
Right of Access and Rectification
You have the right to know what personal data we collect about you and to ensure that such data is accurate and relevant for the purposes for which we collected it. You can receive a copy of your personal data, and to rectify such personal data if it is not accurate, complete, or updated. However, we may first ask you to provide us with certain credentials to permit us to identify you before rectifying, deleting, or reviewing.
Right to Delete Personal Data or Restrict Processing and Right to Withdraw Consent
You have the right to withdraw your consent to the processing of your personal data. Exercising this right will not affect the lawfulness of processing your personal data based on your consent before its withdrawal. Please note that in most cases, withdrawal of your consent would most likely cause us to delete your personal data rather than cease processing.
You have the right to delete your personal data or restrict its processing by ourselves and third parties. We may postpone or deny your request if your personal data is in current use for the purposes for which it was collected or for other legitimate purposes such as compliance with legal obligations.
Right of Data Portability
Where technically feasible, you have the right to ask to transfer your personal data in accordance with your right to data portability. In order to apply for this, please contact us.
The Right to Lodge a Complaint
You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.
Your California Privacy Rights and Do Not Track Notices
We do not convey your personal data to third parties for direct marketing purposes.
However, if we did, then the California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding its disclosure of personal data to third parties for their direct marketing purposes.
To make such a request, please send us an email, and we will let you know that none of your personal data was shared. We are only required to respond to one request per customer each calendar year.
Your Brazilian LGPD Rights
We respond to “Do Not Track” signals
If you do not wish your browser to allow us to use trackers, please use your browser’s “Do Not Track” option.
Exercising Your Rights
We acknowledge you have the right to access and change the Personal Data we collect and process. If you wish to access or to correct, amend, or delete Personal Data, please send us an email. We will respond within a reasonable timeframe, but in any event, no later than permitted by applicable law.
What Can You Do If You Feel Your Privacy Was Invaded?
If You feel your privacy was invaded, you can always contact our privacy officer, by email or through our contact form, and file a complaint, our privacy officer will inspect the complaints within reasonable time and send you and answer promptly, our privacy officer also publishes periodical reports about such complaints, which you can find on our website or contact us directly. You can contact our privacy officer by email at [email protected].
Duration of Data Retention
We retain data for as long as it is needed, both to provide the service and enforce legal rights. We may anonymize personal data after it is no longer needed.
In an event of a data breach, we will act in accordance to law and notify you if applicable.
Our Data Protection Officer
You can contact our data protection officer at [email protected].