OnlyOffice is an office and productivity suite that is open, feature-rich, cloud-based, and comprehensive.
A free software office suite
Such as TXT, CSV, HTML, DOC, DOCX, and PDF, and is an integrated platform that possesses the core elements of document and project management tools, online document editors, and CRM.
Automates a process that requires a series of steps that typically require intervention by several different users.
Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Allows administrators to customize to accommodate their unique processes. Includes the ability to create custom objects, fields, rules, calculations, and views.