Complex application stacks demand Al assistance. Isolated environments forbid it. The result: operators stretched thin, costs climbing, MTTR rising.
- Cloud assistants and vendor tooling are walled off at the perimeter.
- Logs, configurations and topology cannot leave the environment.
- Every escalation stalls at the boundary of the perimeter.
Knowledge spread too thin
Operational know-how is fragmented across teams. Problems escalate to deeper support tiers instead of being solved immediately.
No Al at the moment of need
Cloud Al cannot access internal knowledge: log files, architecture, and documentation.
Every ticket requires hours of investigation
Without automated context aggregation, routine incidents require hours of manual investigation.
Hossted AI Platform replaces the fragmented tooling landscape with a single AI control plane that runs entirely inside the customer network: deep, structured knowledge of multiple technologies, synthesised into one traceable resolution pathway.
The engine reasons over four categories of local operational context, so remediation is source-grounded instead of guessed.
- Hossted Knowledge Base
Curated OSS operational intelligence - Proprietary Knowledge
Your runbooks, architecture, procedures - Infrastructure Awareness
Live cluster state, topology, deploy history - Project Information
Commits, pipelines, deploy events
AI Agent
Control Plane
- Autonomous multi-step reasoning
- Stateful operational memory
- Cross-session incident tracking
Local
Inference Layer
- 100% on-premises LLM
- No external API calls
- HW acceleration + lifecycle mgmt
Operational
Knowledge Engine
- Source-grounded retrieval
- Indexed runbooks + playbooks
- Full citation + traceability
Proactive
Governance Layer
- Fine-grained RBAC
- Immutable audit logs
- Data residency enforcement
Defense
Classified networks,
no outbound telemetry
Finance
Audit-ready resolution trail
per incident
Government
Sovereign deployment,
data stays in-country
Healthcare
Patient data never leaves
the hospital network
