Support

Faraday Support with one SLA

  • 30 Minute Response Time Our support team will reach out to you within 30 minutes of you contacting our team.
  • Support Any Time You Need It (24/7) Regardless of your time zone or location, our team of dedicated support professionals can always assist you.
  • Quick Resolution Guaranteed On average our team of experts will be able to solve any problem you have ithin 48 hours.
Support

Features

  • Universal Data Aggregation Automatically normalizes data from 80+ security tools into a single, structured database without manual parsing.
  • Real-time Collaboration Enables multiple pentesters to work simultaneously in one workspace and share findings instantly.
  • Custom Knowledge Base Provides a centralized library of standardized vulnerability descriptions, CVSS scores, and remediation steps.
  • One-Click Report Generation Instantly generates professional, customizable executive and technical reports (PDF/Word) from collected data.d remediation steps.
  • Seamless Ticketing Sync Pushes validated vulnerabilities directly to issue trackers like Jira, GitLab, or ServiceNow in just a few clicks.
Features