Support

Seafile Support with one SLA

  • 30 Minute Response Time Our support team will reach out to you within 30 minutes of you contacting our team.
  • Support Any Time You Need It (24/7) Regardless of your time zone or location, our team of dedicated support professionals can always assist you.
  • Quick Resolution Guaranteed On average our team of experts will be able to solve any problem you have ithin 48 hours.
Support

Features

  • File Library Sync Organizes files into libraries that sync independently across Windows, macOS, Linux, iOS, and Android devices
  • Client-Side Encryption Encrypts files locally on your device using AES-256 before uploading, ensuring even server admins cannot access your data
  • Virtual Drive Maps Seafile cloud storage as a local drive on your PC, keeping files in the cloud until opened to save local disk space
  • SeaDoc Collaborative Editor Enables real-time co-editing of documents in the browser with track changes, inline comments, and rich text formatting
  • Extensible File Metadata Allows assigning custom properties to files — such as owner, status, or due date — with flexible views including table, Kanban, and gallery
Features