Deployment + Maintenance
Deploy open-source applications instantly on your cloud
- Simple Instant Deployment Instantly deploy in your company’s cloud on.
- Robust Security Continuous security scans to ensure your deployment is safe.
- Control Dashboard Easily manage your open-source applications.
Support
Trudesk Support with one SLA
- 30 Minute Response Time Our support team will reach out to you within 30 minutes of you contacting our team.
- Support Any Time You Need It (24/7) Regardless of your time zone or location, our team of dedicated support professionals can always assist you.
- Quick Resolution Guaranteed On average our team of experts will be able to solve any problem you have ithin 48 hours.
Features
- Real-Time Ticket Management Trudesk offers a streamlined, real-time interface for creating, assigning, and tracking support tickets. Agents and users can instantly see updates, making collaboration smooth and efficient.
- Self-Hosted and Open Source Unlike many SaaS-only platforms, Trudesk can be fully self-hosted, giving you full control over your data, customizations, and infrastructure. Its open-source nature encourages transparency and flexibility.
- Integrated User and Team Management Built-in user and team roles allow you to assign responsibilities, organize departments, and control access levels. This helps structure support workflows efficiently within growing teams.
- Built with Modern Stack Trudesk is built using Node.js and MongoDB, providing fast performance and easy extensibility. Its REST API makes it simple to integrate with other tools in your environment.
- Customizable Notifications and Alerts Stay informed with built-in email and in-app notifications. Trudesk ensures that agents and users are always aware of ticket status changes, responses, and upcoming tasks.
