Case Studies

Problem: The client experienced issues with Docker Swarm configuration in production. Specifically, when a container restarted, the application failed to recover properly. The client requested a review of the configuration to identify the root cause and potential improvements to enhance the cluster’s functionality. Process: Step 1: Initial Investigation The client provided details of the Docker […]

Problem: The client was using Apache Cassandra 4.1.5 installed via a tarball extraction on an AWS EC2 machine and wanted to upgrade both their Cassandra version and the operating system. The installation was done manually using the tarball method, and the client needed to understand the feasibility and potential challenges involved in upgrading the OS […]

Problem: The client experienced a failure in running repairs in Apache Cassandra due to corruption in hint files. Additionally, a node in the cluster went down and could not be brought back up, causing concerns about data consistency and cluster stability. Process: Step 1: Initial Investigation The client observed errors related to corrupted hint files, […]

Problem: The client experienced a problem with query slowness in their PostgreSQL database. Several queries were running slowly, and the application became unresponsive during the issue. The client required assistance in diagnosing and optimizing the queries contributing to the performance issues. Process: Step 1 – Initial Investigation The expert reviewed the PGAWR reports for the […]

Problem: The client encountered a high availability issue in their Cassandra cluster, consisting of five nodes deployed on AWS EC2. After shutting down two servers (10.51.44.25 and 10.51.46.144), it became impossible to connect to the database, even though the other nodes remained online. The issue manifested as an authentication error when trying to connect to […]

Problem: The client faced intermittent downtimes in their PostgreSQL cluster, which is managed by Patroni for high availability. These downtimes were particularly prominent during failover events when the system failed to transition smoothly between nodes during leader elections. As a result, PostgreSQL was unable to maintain continuity of service, affecting the application performance. Logs from […]

Problem: The client experienced a problem where one of the images in their Nexus Repository was deleted unexpectedly without any trace. The client needed assistance in answering the following questions: How was the image deleted and is it possible to recover it? How can future abrupt deletions of images be prevented? How can Nexus logging […]

Problem: The client observed inconsistent behavior in Elasticsearch search results when searching for strings containing reserved characters, such as colons, slashes, parentheses, and curly braces. These inconsistencies were most notable when the query string included special characters without proper escaping or when using quotes around the search values. This caused mismatches in expected results, with […]

Problem: The customer experienced issues with their Cassandra database, specifically with write failures and slow performance during nodetool repair operations. These issues were affecting the application’s ability to interact with the database, resulting in delays and failure to write data. The Cassandra cluster, consisting of 3 nodes in each of two data centers (US East […]